Reference

Your Account, Our Terms — Know Where You Stand

These terms and conditions set out the rules for using your ki baji account, from how deposits via bKash, Nagad, and Rocket are handled to how disputes are resolved.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawTerms updated as neededContact support for queries

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What These Terms Actually Cover

ki baji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern everything that happens between you and ki baji — opening your account, funding it, placing activity, and requesting withdrawals. By using this platform, you agree to operate within these rules. Eligibility is not universal: access depends on your local law and the regions

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where ki baji operates, and it is your responsibility to confirm that use is permitted where you are. Payments processed through bKash, Nagad, and Rocket fall under the same terms. When you initiate a deposit, the amount is credited to your account wallet after the transaction
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clears on the payment provider's end. Withdrawals follow a verification step — we confirm the wallet details match the account before funds are released. If there is a mismatch between your registered mobile number and the bKash or Nagad account you submit, the withdrawal will not
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process until the details are corrected. We may update these terms when our operations change or when relevant local conditions require it. Changes take effect once posted. Continuing to use your account after an update means you accept the revised terms. If you do not accept
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a change, contact support through the channels listed on this page before your next session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE UPHOLD TERMS

How We Handle Your Account Under These Terms

We take our end of these terms seriously. Account security, data handling, and fair dispute resolution are not afterthoughts — they are part of how ki baji runs day to day. Here is what that looks like in practice.

Account Security

Your account is protected by OTP-based login. Each session requires verification to your registered mobile number, keeping unauthorized access out even if your password is shared.

Data Handling

We collect only the information needed to operate your account — contact details, wallet identifiers like your bKash or Nagad number, and transaction records. We do not sell this data.

Fair Dispute Process

If you believe a term has been applied incorrectly to your account, raise it through support. We review disputes against the version of the terms in effect at the time of the activity.

Terms Retention

Previous versions of these terms are retained internally. If a dispute relates to an earlier period, we reference the version that was active then — not the current one — for a fair assessment.

TERMS QUERY CHANNELS

Reach Us About These Terms

If something in these terms is unclear, or if you want to raise a concern about how a specific rule applies to your account, our support team handles those questions directly. You can reach us through live chat, email, or the in-app help tool — whichever fits your situation.

Common Questions About These Terms

These are the questions we see most often about how our terms work in practice. If yours is not here, contact support.

These terms apply to anyone who opens and uses a ki baji account. Access depends on local law and eligible regions — confirm this applies to you before using the platform.

We may update terms when operations or regional conditions require it. Changes are posted on this page and take effect immediately. Continued account use means you accept the update.

Withdrawals will not process if wallet details do not match your registered account information. Contact support to correct the mismatch before submitting another withdrawal request.

Contact support through live chat or email with the details of the activity in question. We review disputes against the terms that were active at the time, not the current version.

These terms cover all account activity on ki baji, including deposits, withdrawals, and participation in available categories. Anything outside your account is outside their scope.

We retain earlier versions internally. If your dispute relates to a past period, raise it through support and we will reference the correct version during the review process.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Account, Our Terms — Know Where You Stand

How We Handle Your Account Under These Terms

Account Security

Data Handling

Fair Dispute Process

Terms Retention

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can ki baji change these terms without notice?

03 What happens if my bKash or Nagad details do not match my account?

04 How do I raise a dispute about how a term was applied?

05 Are there any activities these terms do not cover?

06 Where can I find the version of terms that applied to an older transaction?

Terms & Conditions

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